Freedom Mini Splits

Privacy Policy

Effective date: September 14, 2026

Freedom Electric LLC, doing business as Freedom Mini Splits ("we," "us," or "our"), explains in this Privacy Policy how we handle information collected through go.freedomminisplits.com and the inquiries, service requests, and communications connected with that website.

Information We Collect

We collect information you provide when requesting service or contacting us, including your name, email address, phone number, service location, and details about your mini-split system or service request. We also maintain communications and records of your messaging choices, including when and how you provided or withdrew consent.

Our website and its hosting services may collect technical information such as IP address, browser and device details, pages visited, and referring pages. Cookies and similar technologies may be used to support site functionality and understand website usage. You can manage cookies through your browser settings; disabling some cookies may affect website functions.

How We Use Information

We use information to respond to inquiries, assess service requests, arrange and provide services, manage appointments, provide customer support, maintain business records, protect our systems, and meet applicable obligations. If you separately agree to marketing texts, we use that consent to send the promotional messages described when you signed up.

Text Messaging and Your Choices

When you choose to receive service-related texts, we may send responses about your mini-split service request, scheduling messages, appointment reminders, and updates about your requested service. When you separately choose marketing texts, we may send mini-split service offers, discounts, and promotional service announcements.

Website SMS consent is collected through separate, optional checkboxes that are unchecked by default. Entering a phone number or submitting a request does not itself enroll you in text messaging. You may request service or make a purchase without consenting to texts.

Message frequency varies with your requests, appointments, and messaging selections. Message and data rates may apply. Reply STOP to a message to unsubscribe. You may receive a final confirmation of your opt-out. Reply HELP for assistance, or contact [email protected] or (603) 475-6082. Carriers are not responsible for messages that arrive late or fail to arrive.

For additional messaging details, review our Terms and Conditions.

Information Sharing

We use service providers to support website hosting, customer records, service administration, and communications. Providers may process information as necessary to perform those services for us, subject to restrictions on using it for their own purposes. We may disclose information where legally required or necessary to protect legal rights, subject to applicable law. These purposes do not authorize third-party marketing use of SMS consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention and Security

We retain personal information for as long as reasonably needed for the purposes described here, including service administration, consent records, legal obligations, and resolving disputes. We use reasonable administrative and technical safeguards to protect information. No internet transmission or storage method can be guaranteed completely secure.

Privacy Requests

Contact us to request access to, correction of, or deletion of your information, or to ask about our practices. We will handle requests in accordance with applicable law and may need to verify your identity. Some records may need to be retained for legal or operational reasons, including records needed to honor an opt-out.

External Websites

Links to other websites may be provided for convenience. Those websites may have their own privacy policies. This policy describes the practices of the website and related activities identified above.

Policy Updates

We may update this policy as our practices change. We will post the revised policy and its effective date on this page and provide any additional notice required by law. A policy update does not enroll you in new categories of text messages without the required consent.

Contact Us

Freedom Electric LLC, doing business as Freedom Mini Splits
124 Langford Rd, Raymond, NH 03077, United States
Phone: (603) 475-6082
Email: [email protected]